Reimagining Café Operations with a Real-Time Billing and Kitchen System
Industry
Hospitality
Project
Custom Billing POS Development
Target Market
Singapore
Tech Stack
Vite (React), Headless UI
Client Background
Grandéur Bréw Cafe is a counter service cafe in Singapore that has been serving the community since 1994. Inspired by the great cafes of Italy with a distinctive Singapore vibe, they offer coffee, breakfast, and lunch services along with catering and private event hosting. Operating Monday-Friday 8AM-9PM and weekends 8AM-8PM, the cafe needed a comprehensive digital solution to manage their diverse operations efficiently.
Client Challenge
- Manual order processing creating bottlenecks during peak hours
- Difficulty tracking inventory across breakfast, lunch, and beverage categories
- No integrated system for managing dine-in, takeaway, and catering orders
- Manual billing and payment processing slowing down service
- Limited ability to track sales performance and popular menu items
- Inefficient kitchen communication system causing order delays
- No centralized system for managing store settings and menu updates
- Lack of real-time order tracking for kitchen staff
Our Solution
- Developed custom Point of Sale system using Vite (React) and Headless UI framework
- Created intuitive admin dashboard with comprehensive restaurant management tools
- Built modular POS interface with categorized menu items (breakfast, lunch, beverages)
- Implemented real-time kitchen display system with order token management
- Designed flexible menu management system with easy item customization
- Integrated table management and customer walk-in functionality
- Developed comprehensive store settings panel for operational control
- Created responsive design optimized for tablet and desktop use in restaurant environment
Results
- Streamlined order processing reducing average transaction time by 60%
- Real-time kitchen communication eliminating order confusion and delays
- Centralized menu management allowing instant updates across all categories
- Improved inventory tracking with detailed item categorization and pricing controls
- Enhanced customer experience with faster service and accurate order processing
- Comprehensive admin controls enabling efficient store operations management
- Scalable system architecture supporting future expansion and feature additions
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